Goodwork · Account Management Hiring
Client relationships, renewals, reporting and retention — rigorously vetted, then trained on AI and automation every month after they start. Flat fee, not a percentage of compensation.
500+ hires placed 6-month quality guarantee
Start a searchWhat makes them different
Most agencies place an account manager and disappear. Yours enrols in the Goodwork Accelerator's AI & Automation track: two sessions a month where we map their actual book of business and build the automations with them — reporting, check-in cadences, renewal prep, CRM hygiene. The goal is one to three automations live every quarter.
And we can charge less without doing less. Goodwork is an AI-native agency: automation carries the volume — sourcing, parsing, scheduling, first-pass scoring — while our recruiters spend their hours where judgement actually matters, on screening calls, assessment design and the shortlist. Every campaign still gets around 100 hours of human recruiter time. It just goes further, and the price reflects that.
Typical recruiter
Goodwork
The Accelerator is a separate monthly subscription — more on it below.
Talent preference
These are what we charge to run the search and place the hire — a one-time flat fee, not a percentage of their compensation and not the compensation itself.
Our fee
From USD $2,000
~2–6 weeks · guarantee varies by tier
From a pool of 700,000+ vetted professionals. Most account management is calls, email and reporting — work that travels well.
Our fee
From USD $9,000
~6 weeks · 6-month guarantee
North America, UK, Australia and the EU. For books of business that need same-timezone coverage, on-site client meetings, or in-market relationships.
Recommended path: Start offshore. The pool is far larger and the search is faster. Go local only when the role truly requires someone on the ground.
Keep them improving
Post-hire training that develops your hire into an expert — and keeps your quality guarantee active for as long as they're enrolled. Three tracks: AI & Automation, EOS, and Performance. A separate monthly subscription per hire.
See how the Accelerator worksCompanies that work with Goodwork
"ABSOLUTE LIFESAVER! The system of filtering through applicants is world-class."
"Goodwork is a game changer. Our first hire has been exceptional. For the price, it's unbelievable value."
"You are now our secret weapon."
"Goodwork is a recruiting agency unlike any other. They do the heavy lifting. Their process for vetting is exceptional."
"I'm planning on hiring 4–5 of Goodwork's final applicants. The cost difference compared to the North American labour market is so huge that I can afford to invest additional money."
"Our digital marketer delivers high-quality content across various social media channels at a volume and quality level not usually afforded to small companies."
The process
Account management is judgement under pressure, and an interview won't show you that. So we test it: written client comms, a difficult-conversation roleplay, and a reporting task — with assessments built to be AI-resistant. What you're seeing is the candidate's ability, not a chatbot's.
A rich application built for your role — CV, LinkedIn, role-specific written questions, and language and communication samples. Every applicant answers the same questions so you can compare fairly.
Every application is reviewed. Our team builds a shortlist and actively advocates for strong candidates you might have passed over.
A 20-minute video screening call with every shortlisted candidate — professionalism, communication, compensation alignment, and anything that didn't come through in writing.
Your interviews, coordinated by our team — on-site or by video, structured with evidence-based guides we provide.
A custom practical assessment designed for the role: auto-graded take-home test with anti-AI safeguards, or a paid trial. We help design, structure, and coordinate it. Tests evaluate hard skills and the soft skills that matter for the role. Local candidates are compensated for their time.
Professional reference checks from past managers. Then an onboarding call from our team before they start.
Common questions
Some of it, yes — that's the point. What's left is the part that needs a person: deciding what to run, checking what comes back, and knowing when the answer is confidently wrong. That's who we place.
A VA follows the SOP. This is the person who notices the SOP is out of date. Different tier, different screen, different price.
Fair — most people we talk to have. We're not selling you a tool or a promise. We're placing a person, with a six-month guarantee, and you can start with a paid assessment before committing to anything.
Account managers, client success managers, account coordinators, and renewals specialists — across agencies, SaaS, and professional services. We match seniority to the size and complexity of the book.
Offshore works for most books — calls, email, reporting and QBRs all travel well. Go local when clients expect on-site meetings or the book needs full same-timezone coverage.
Written client communication, a difficult-conversation roleplay, and a reporting task. The job is judgement under pressure, and that only shows up when you simulate the pressure.
Your hire enrols in the Goodwork Accelerator's AI & Automation track. Two sessions a month: one teaching the AI and automation possibilities for their role, one building the automation with them live. The goal is one to three working automations every quarter.
No. It's a separate monthly subscription per hire, and plenty of clients place someone without it. While a hire is enrolled, your quality guarantee stays active — see the Accelerator page for current pricing.
Most charge 20–25% of first-year salary, which means they earn more the higher the package they negotiate. We charge a flat fee that doesn't move. We also publish our prices, which almost nobody does.
Everything: the search, the full vetting process, shortlist delivery, reference checks, and the guarantee. Nothing scales with compensation.
Offshore Ready-to-Hire is around two weeks. Custom offshore searches and all local searches are around six weeks.
Flat fee, not a percentage of compensation. Quality guarantee, and AI training that keeps it active.
Start a searchLooking to hire a different role? We place AI-trained talent across finance, ops, growth, sales and support.
